The influence of subjective well-being on the job satisfaction of the Peruvian Millennials

Pilar Esperanza Garcia Tamariz; Ricardo Mateo Dueñas; Macarena Ayleen Mansilla Mahmud

doi:10.48132/hdbr.332

Authors

Pilar Esperanza Garcia Tamariz Professor in General Administration. University of Piura. Peru https://orcid.org/0000-0003-2020-7773
Ricardo Mateo Dueñas Professor in Strategy. University of Navarra. Spain. https://orcid.org/0000-0001-6772-8002
Macarena Ayleen Mansilla Mahmud Assistant Professor in General Administration. University of Piura. Peru. https://orcid.org/0000-0003-4345-6254

DOI:

https://doi.org/10.48132/hdbr.332

Keywords:

Job Satisfaction, Subjective well-being, Millennials; Personality Traits, Generational Differences

Abstract

This study seeks to understand the relationship between subjective well-being and job satisfaction among Peruvian millennials, in addition to determining the influence of components of subjective well-being, such as work-life balance, opportunity to demonstrate abilities, socialization, and possibility of learning. This study is based on the results of a questionnaire, which included questions to measure the different variables, applied to more than 300 workers in companies in Lima, Peru, from the commercial, industrial, and service sectors. The results indicate a close relationship between job satisfaction and subjective well-being. Because people are unique, organizations must be attentive to the needs of each worker's personal life and the effects of personal life on job satisfaction and must be willing to create balance and provide workers with time and space to resolve situations that arise in their lives.

Downloads

Download data is not yet available.

References

Adeniji, A. (2011). Organizational climate as a predictor of employee job satisfaction: Evidence from Covenant University. Business intelligence journal, 4(1), 151-166.

Almeida, M., & Llach, J. (2019). Socially responsible companies: Are they the best workplace for millennials? A cross-national analysis. Corporate Social Responsibility and Environmental Management, 238. https://doi.org/10.1002/csr.1675 DOI: https://doi.org/10.1002/csr.1675

Alsop, R. (2008). The trophy kids grow up: How the millennial generation is shaking up the workplace. John Wiley y Sons,7(1), 127-223.

Albaladejo, R., Villanueva, R., Ortega, P., Astasio, P., Calle, M , & Domínguez, V. (2004). Síndrome de Burnout en el personal de enfermería de un hospital de Madrid. Revista española de salud pública, 78, 505-516. DOI: https://doi.org/10.1590/S1135-57272004000400008

Anderson, H., Baur, J. , Griffith, J., & Buckley, M. (2017). What works for you may not work for (Gen)Me: Limitations of present leadership theories for the new generation. The Leadership Quarterly , 245. https://doi.org/10.1016/j.leaqua. 2016.08.001 DOI: https://doi.org/10.1016/j.leaqua.2016.08.001

Alvinius, A., Johansson, E., & Larsson, G. (2017). Job satisfaction as a form of organizational commitment at the military strategic level. International Journal of Organizational Analysis. DOI: https://doi.org/10.1108/IJOA-10-2015-0919

BCRP (2020). Actividad económica: Enero 2019.Resumen BCR. 23 January. Retrieved from: https://www.bcrp.gob.pe/docs/2020/sintesis-01-2020.pdf

Borges, N., Manuel, R., Elam, C., & Jones, B. (2010). Differences in motives between Millennial and Generation X medical students. Medical education, 44(6), 570-576. DOI: https://doi.org/10.1111/j.1365-2923.2010.03633.x

Baeza, M. , Gonzalez, J., & Wang, Y. (2018). Job flexibility and job satisfaction among Mexican professionals: a socio-cultural explanation. Employee Relations, 25(1),112-369.

Bodenhausen, C., & Curtis, C. (2016). Transformational leadership and employee involvement: Perspectives from millennial workforce entrants. Journal of Quality Assurance in Hospitality & Tourism, 17(3), 371-387. DOI: https://doi.org/10.1080/1528008X.2015.1048920

Bowling, N., Eschleman, K., & Wang, Q. (2010). A meta‐analytic examination of the relationship between job satisfaction and subjective well‐being. Journal of Occupational and Organizational Psychology, 83(4), 915-934. DOI: https://doi.org/10.1348/096317909X478557

Bower, G. (1981). Mood and memory. American Psychologist, 36(2), 129-148. https://doi.org/10.1037/0003-066X.36.2.129 DOI: https://doi.org/10.1037/0003-066X.36.2.129

Brief, A., Butcher, A., George, J., & Link, K. (1993). Integrating bottom-up and top-down theories of subjective well-being: the case of health. Journal of personality and social psychology, 64(4), 646-653. DOI: https://doi.org/10.1037/0022-3514.64.4.646

Brough, P., Timms, C., O'Driscoll, M., Kalliath, T., Siu, O. , Sit, C. & Lo, D. (2014). Work-life balance: a longitudinal evaluation of a new measure across Australia and New Zealand workers. International Journal of Human Resource Management, 25(1), 2724-2744. DOI: https://doi.org/10.1080/09585192.2014.899262

Capell, J. (2018). Captar y retener talento de diferentes generaciones: Baby boomers, Generación X, millenials. Capital Humano, 31(335), 38-39.

Cohn, R. (1979). Age and the satisfactions from work. Journal of Gerontology, 34(2), 264-272. https://doi.org/10.1093/geronj/34.2.264 DOI: https://doi.org/10.1093/geronj/34.2.264

Barrett, T., & Dunbar, R. (2013). Social Elites Can Emerge Naturally When Interaction In Networks Is Restricted.Behavioral Ecology, 23(1),297-331.

Deery, M., & Jago, L. (2015). Revisiting talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management,7(2), 112-113.

Deloitte (2017). The 2017 Deloitte Millennial Survey. Apprehensive Millennials: Seeking Stability and Opportunities in an Uncertain World.Deloitte survey. Retrieved from:

https://www2.deloitte.com/content/dam/Deloitte/global/Documents/About-Deloitte/gx-deloitte-millennial-survey-2017-executive-summary.pdf

Deloitte Touche (2018). Deloitte Millennial Survey: millennials disappointed in business, unprepared for Industry 4.0. .Deloitte survey. Retrieved from:

https://www2.deloitte.com/content/dam/Deloitte/global/Documents/About-Deloitte/gx-2018-millennial-survey-report.pdf

Diener. (1984). Subjective well-being. Psychological Bulletin, 95(3), 542-575. https://doi.org/10.1037/0033-2909.95.3.542 DOI: https://doi.org/10.1037/0033-2909.95.3.542

Diener, E., Inglehart, R., & Tay, L. (2013). Theory and validity of life satisfaction scales. Social Indicators Research, 112(3), 497-527. DOI: https://doi.org/10.1007/s11205-012-0076-y

Faragher, E. B., Cass, M., & Cooper, C. L. (2005). The relationship between job satisfaction and health: a meta-analysis. Occupational and Environmental Medicine, 62(2), 105. DOI: https://doi.org/10.1136/oem.2002.006734

García, G., Gonzales, D. , Gallo, O., & Roman, J. (2019). Employee involvement and job satisfaction: a tale of the millennial generation. Employee Relations: The International Journal, 41(3), 374-388. DOI: https://doi.org/10.1108/ER-04-2018-0100

Gonçalves, R., Martins, J., & Rocha, Á. (2016). Internet and social networks as enhancer's business instruments. RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao, 18(1), 9-10. https://doi.org/10.17013/risti.18.ix-xi

Gursoy, D., Maier, T., & Chi, C. (2008). Generational differences: An examination of work values and generational gaps in the hospitality workforce. International Journal of Hospitality Management, 27(3), 448-458. DOI: https://doi.org/10.1016/j.ijhm.2007.11.002

Greene, W. (2003). Econometric analysis. Pearson Education India.

Hellriegel, D., Jackson, S., & Slocum, J. (2005) Management. South Western Educational Publishing.

Howe, N., & Strauss, W. (2000). Millennials rising: The next great generation. Vintage, 20(2), 118-120.

Hornung, S., Rousseau, D., & Glaser, J. (2008). Creating flexible work arrangements through idiosyncratic deals. Journal of Applied Psychology, 93(3), 655-664. DOI: https://doi.org/10.1037/0021-9010.93.3.655

Hsu, Y. (2011) Work-family conflict and job satisfaction in stressful working environments The moderating roles of perceived supervisor support and internal locus of control. International Journal of Manpower, 32(2), 233-248. DOI: https://doi.org/10.1108/01437721111130224

INEI (2017) Perú: Participación de la Población en la Actividad Económica (2017). Reporte INEI. Retrieved from: https://www.inei.gob.pe/media/MenuRecursivo/publicaciones_digitales/Est/Lib1676/libro.pdf

John, O., Donahue, E., & Kentle, R. (1991). The big five inventory: Versions 4a and 54 Berkeley: University of California. Institute of Personality and Social Research, 2(1), 230-300.

Judge, T. & Klinger, R. (2000). Promote job satisfaction through the mental challenge. Handbook of principles of organizational behavior, 3(1), 75-89.

Judge, T. & Heller, D. (2002). Five-Factor Model of Personality and Job Satisfaction: A Meta-Analysis. Journal of Applied Psychology, 87(0), 530-541. DOI: https://doi.org/10.1037/0021-9010.87.3.530

Jensen, H., Wieclaw, J., Munch , T., Thulstrup, A., & Bonde, J. (2010) Does dissatisfaction with psychosocial work climate predict depressive, anxiety and substance abuse disorders? A prospective study of Danish public service employees. Journal of Epidemiology and Community Health, 79(9), 796. DOI: https://doi.org/10.1136/jech.2008.083980

Kim, S. (2018) Managing millennials' personal use of technology at work. Business Horizons, 61(2), 261-270. https://doi.org/10.1016/j.bushor. 2017.11.007 DOI: https://doi.org/10.1016/j.bushor.2017.11.007

Kowske, B. J., Rasch, R., & Wiley, J. (2010). Millennials' (Lack of) Attitude Problem: An Empirical Examination of Generational Effects on Work Attitudes. Journal of Business and Psychology, 25(2), 265-279. https://doi.org/10.1007/s10869-010-9171-8 DOI: https://doi.org/10.1007/s10869-010-9171-8

Lawler, E. & Porter, L. (1967). The Effect of Performance on Job Satisfaction. Industrial Relations, 7, 20-28. DOI: https://doi.org/10.1111/j.1468-232X.1967.tb01060.x

Lenhart, A., Madden, M., & Hitlin, P.(2005). Teens and technology: Youth are leading the transition to a fully wired and mobile nation. Pew Internet & American Life Project, 55(1), 200-201.

Locke, E. (1970). Job satisfaction and job performance: A theoretical analysis. Organizational Behavior and Human Performance, 5(5), 484-500. http://dx.doi.org/10.1016/0030-5073(70)90036-X DOI: https://doi.org/10.1016/0030-5073(70)90036-X

Macintyre, P., Thivierge, K., & Macdonald, J. (1997). The effects of audience interest, responsiveness, and evaluation on public speaking anxiety and related variables. Communication research reports, 14(2), 157-168. DOI: https://doi.org/10.1080/08824099709388657

Mansilla, F., García, J. ,Gamero, C., & Congosto, A. (2010). Influencia de la insatisfacción laboral en las demandas de cambio de puesto de trabajo por motivos de salud / Influence of the job dissatisfaction in the demands of the job change for reasons of health. Medicina y Seguridad del Trabajo, 219(1), 147.

Mamani, A., Obando, R., Uribe, A., & Vivanco, M. (2007). Factores que desencadenan el estrés y sus consecuencias en el desempeño laboral en emergencia. Revista Peruana de Obstetricia y enfermería, 3,1-2.

Marescaux, E., & De Winne, S. (2016). Equity versus need: How do coworkers judge the distributive fairness of i-deals?. In Bal, M., & D. M. Rousseau (Eds.), Current issues in work and organizational psychology. Idiosyncratic deals between employees and organizations: Conceptual issues, applications and the role of co-workers (107–121). Routledge/Taylor & Francis Group. DOI: https://doi.org/10.4324/9781315771496-8

Massano Cardoso, S. (1994). Dissatisfaction in the Workplace and Prevalence of Infectious Diseases. Conference Stress at work: a call for action, 103.

Myers, K., & Sadaghiani, K. (2010). Millenials in the workplace: a communication perspective on millennials' organizational relationships and performance. Journal of business and psychology, 25(2), 225-238. DOI: https://doi.org/10.1007/s10869-010-9172-7

Ng, W., Schweitzer, L., & Lyons, S. (2010). New Generation, Great Expectations: A Field Study of the Millennial Generation. Journal of Business and Psychology, 25(2), 281-292. https://doi.org/10.1007/s10869-010-9159-4

INEI (2018) Estimaciones y proyecciones de población, 1950-2050. Boletín de análisis demográfico(35). March 2020. Retrieved from: https://www.inei.gob.pe/media/MenuRecursivo/publicaciones_digitales/Est/Lib0466/Libro.pdf

Oosthuizen, R., Coetzee, M., & Munro, Z. (2016). Work-life balance, job satisfaction and turnover intention amongst information technology employees. Southern African Business Review, 20(1), 446-467. DOI: https://doi.org/10.25159/1998-8125/6059

Pincheira, A., & Arenas, T. (2016). Characterization of Professionals from the Millennial Generation in Arica and Parinacota, Chile, From the perspective of intellectual capital. Interciencia, 41(12), 812-818.

Pineda, M., & Bernhardsson, L. (2012) What drives a great learning experience from the views of the millennial learners, the swede and the filipino observations. PELS Online Journal, 3(1), 3-9.

Ng, E., Schweitzer, L., & Lyons, S. (2010). New Generation, Great Expectations: A Field Study of the Millennial Generation. Journal of Business and Psychology, 25(2), 281-292. https://doi.org/10.1007/s10869-010-9159-4 DOI: https://doi.org/10.1007/s10869-010-9159-4

Pwc. (2018). A global generational study. Publications:Global studies. 7 May. Retrieved from: https://www.pwc.pe/es/publicaciones/family-business-survey-2018.html

Riego, E. (2020). Supervisory Relationship, Organizational Climate and Satisfaction of Employees in a Local Community College. Riego de Dios, EE (2020). Supervisory Relationship, Organizational Climate and Satisfaction of Employees in a Local Community College. International Journal of Academic Management Science Research, 4(2), 164-170.

Rodríguez, M., & Dabos, G. (2017). Gestión individual del equilibrio entre el trabajo y la vida personal: revisión e integración de la literatura. Revista Facultad de Ciencias Económicas: Investigación y Reflexión, 25(1), 219-242. DOI: https://doi.org/10.18359/rfce.1055

Robinson, S., & Stubberud, H. (2012). Millennial workforce: Communicating and multitasking. International Journal of Management y Information Systems (IJMIS), 16(4), 307-316. DOI: https://doi.org/10.19030/ijmis.v16i4.7307

Roche, K. (2017). Millennials and the Gender Wage Gap in the U.S.: A Cross-Cohort Comparison of Young Workers Born in the 1960s and the 1980s. Atlantic Economic Journal, 45(3), 333-350. https://doi.org/10.1007/s11293-017-9546-6 DOI: https://doi.org/10.1007/s11293-017-9546-6

Rode, J. (2004). Job satisfaction and life satisfaction revisited: A longitudinal test of an integrated model. La satisfaction professionnelle et la satisfaction personnelle revisitées : test longitudinal d'un modèle intégré, 9(1), 1205. DOI: https://doi.org/10.1177/0018726704047143

Sao, R. (2018). What Do Millennials Desirefrom? A Study of Expectations From Workplace. Helix, 8(6), 4157- 4160. DOI: https://doi.org/10.29042/2018-4157-4160

Sirgy, M., & Lee, D.(2018). Work-life balance: An integrative review. Applied Research in Quality of Life, 13(1), 229-254. DOI: https://doi.org/10.1007/s11482-017-9509-8

Smith, T., & Nichols, T. (2015). Understanding the millennial generation. The Journal of Business Diversity, 15(1), 39.

Stewart, J., Oliver, E., Cravens, K., & Oishi, S. (2017). Managing millennials: Embracing generational differences. Business Horizons, 60(1), 45-54. DOI: https://doi.org/10.1016/j.bushor.2016.08.011

Susaeta, L., Pin, J., Idrovo, S., Espejo, A., Belizón, M., Gallifa, A. & Pedrozo, E. (2013). Generation or culture?. Cross Cultural Management: An International Journal, 7 (2), 53-60.

Tumen, S., & Zeydanli, T (2016) Social interactions in job satisfaction. International Journal of Manpower, 37(3), 426-455. DOI: https://doi.org/10.1108/IJM-04-2014-0095

Unanue, W., Gómez, M. , Cortez, D., Oyanedel, J. , & Mendiburo , A. (2017). Revisiting the link between job satisfaction and life satisfaction: The role of basic psychological needs. Frontiers in Psychology, 8 (1),680. DOI: https://doi.org/10.3389/fpsyg.2017.00680

Villanueva, J. , & Baca, W. (2016). Los millennials peruanos: características y proyecciones de vida. Gestión en el tercer milenio, 18(36), 9-15. DOI: https://doi.org/10.15381/gtm.v18i36.11699

Villanueva, R., & Fowks, C. (2017). ¿En qué se diferencian los millennials del Perú? Datum Internacional. Reportes datum. June 2020. Retrieved from: http://www.datum.com.pe/

Weinert, A. (1985). Manual de psicología de la organización: la conducta humana en las organizaciones. Barcelona: Herder.

Weiss, H. (2002). Deconstructing job satisfaction: Separating evaluations, beliefs and affective experiences. Human resource management review, 12(2), 173-194. DOI: https://doi.org/10.1016/S1053-4822(02)00045-1

Witt, L. , Andrews, M., & Kacmar, K. (2000). The Role of Participation in Decision-Making in the Organizational Politics-Job Satisfaction Relationship. Human Relations, 53(3), 341-358. DOI: https://doi.org/10.1177/0018726700533003

Who (2010). Entornos laborales saludables: fundamentos y modelo de la OMS: contextualización, prácticas y literatura de apoyo ; WHO healthy workplace framework and model: background and supporting literature and practices. Ginebra : Organización Mundial de la Salud. 15 June. Retrieved from: https://apps.who.int/iris/handle/10665/44466

Zhou, J., & George, J. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management journal, 44(4), 682-696. DOI: https://doi.org/10.2307/3069410