Las claves de éxito y las mejores prácticas de los sistemas de participación del personal

Abstract

The aim of this work is to know the importance of key factors for the success of employee participation systems supporting continuous improvement, as evaluated by Spanish companies with such systems implanted. Said key factors are the result of a compilation of the proposals from different authors in the last two decades. The work was carried out in a sample of 40 Spanish companies, all with high maturity in their employee participation systems. The level of development and deployment of a series of implantation aspects is studied, in order to find out relations with the importance of those key factors. Finally, the paper offers some company best practices, as a kind of reference for those companies that wish to initiate or improve their employee participation systems as a vehicle for continuous improvement.